Call Centre Advisor

Zoek Pin DE1 1QT, Derby

£19000 - £21000 Per Annum commission

Permanent (Full time)

Posted 31 days ago

Call Centre Advisor - (Including fantastic bonus)

Salary : £19,000 - £21,000

Location: Derby

Benefits :Achievable bonus of up to £160 a month, no Sunday shifts, latest shift - 6pm, 29 days holiday a year with an extra day for every year of service, a free digital subscription to one of the biggest national newspapers, a pension plan, a healthcare plan and fully paid training for your professional development.

About the role : As a Call Centre Advisor, you will be the first point of contact for the valued customers of one of the largest broadsheet newspapers in the UK. You will be handling incoming calls from existing customers and discussing their subscriptions with them. An ideal candidate for this role would be someone who can engage with customers and remind them that behind the great products are excellent customer service advisors who can take a positive approach to any situation. We are looking for outgoing Call Centre Advisors who have great communication skills, an excellent telephone manner and the ability to make an immediate connection with customers. Someone who is willing to learn and invest in the company will be best for this role.

Requirements for the role :

  • At least 6 months experience in customer service (bar work, hospitality or general customer service would be ideal for this role)
  • A passion for customer service
  • Excellent communication skills
  • Motivation to go over and above for customers
  • The ability to work well in a team

Interested? apply today!

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