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UK Consulting Knowledge Manager, CoRe Knowledge Services, Global, London

London, UK

Permanent (Full time)

Your opportunity
The UK Consulting Knowledge Manager (KM) will serve as the knowledge management owner to the UK Consulting practice area, understanding
UK and Consulting priorities, and coordinating knowledge activities to foster a more robust global knowledge exchange.

The UK Consulting KM will also coordinate closely with the broader CoRe Knowledge Services teams, both collaborating and aligning to Global
CoRe KS’s strategy, priorities and approaches.

We are proud to offer flexible working arrangements which allow our people to choose the most suitable working arrangement that works for them. Whether this is working 4 days per week, taking the summer months off work, or more flexibility around your working pattern, we consider both formal and informal working arrangements that allow our people and our clients the best outcome.
If you would like to hear more about our flexible working arrangements, please let us know.

Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

  • Practice Area Enablement
    o Develop and maintain relationships with local/MF practice area leads and other key stakeholders within aligned Consulting practice area:
    o Proactively engage with practice area leadership to identify knowledge opportunities and priorities
    o Develop knowledge plans that articulate KS support of the strategic priorities of the practice
    o In support of identified priorities, drive the collection of strategic content, expertise and thought leadership for publication within the
    o global knowledge platforms
    o Curate assets, working with subject matter specialists to nominate the “best from the rest”
    o Create and contribute to collections of internal content and external research to support strategic priorities (e.g., for KX Hot Topics)

  • Intellectual Property Management
    o Maintain “healthy knowledge spaces” by regularly reviewing age, diversity and usage of existing content and executing action plans to improve user experience (e.g., archiving, targeting content to fill gaps)

  • Expertise & Network Connectivity
    o Drive DPN profile completion toward Member Firm Standard 1 targets, at a minimum, including tracking and follow-up processes
    o Ensure UK/NSE specialists are identified within global knowledge tools, such as through badging in DPN and inclusion within curated knowledge collections
    o Foster and encourage participation of specialists in networks and community forums (e.g., Yammer groups) that drive the exchange of tacit knowledge across local, Member Firm and global networks

  • Knowledge Platform Optimization
    o Provide local guidance to practitioners based upon in-depth expertise of global knowledge platforms/tools capabilities and functionality
    o Embed linkages to global systems within UK systems and intranets, e.g., DPN links are prominent in intranet pages

  • Adoption Measurement & Improvement
    o Capture local knowledge success stories and testimonials to be featured in local and global communications
    o Lead systematic analysis of UK practitioner adoption, usage and contribution levels and determine appropriate action to increase
    o participation
    o Compile and deliver reporting in line with UK and global leadership strategy and goals

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

You will be based at our London office, with an option of working from home one day a week.

Work pattern:
This is a permanent contract opportunity. The role can be worked on a full-time basis. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.

Your professional experience

  • Bachelor’s or equiverlant degree required; relevant fields of study may include Business, Management, Information Systems, Library Sciences, Journalism and/or Communications. Experience in aligned industry/business area a plus and experience in a global professional services organization preferred. Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools; SharePoint experience a plus Experienced, independent thinker with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results Highly responsive with demonstrated ability to take initiative and interact with all levels of management Strong verbal and written communication skills Exceptional relationship building/relationship management skills to establish rapport, build trust and confidence, and manage customer expectations Collaborative, team player High comfort level working, managing resources, and collaborating in a virtual, global environment * Ability to deal with ambiguity and adapt to change; experience managing change, acting as a change agent to influence others
    Your service line: Deloitte Global
    Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Deloitte Global professionals makes an impact that matters to the world of Deloitte. We share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte


Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.


What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.


Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.


What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in  agile ways agile ways . We are proud to have earnt a Top 10 place on the 2018 list of  Top 30 Employers for Working Families Top 30 Employers for Working Families  for the eighth consecutive year, and to have been listed in  The Times Top 50 Employers for Women The Times Top 50 Employers for Women  for each of the last four years.


Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities

  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.



agile ways : https://www.youtube.com/watch?t=12&v=li7KaYBmOrk Top 30 Employers for Working Families : Times Top 50 Employers for Women : https://gender.bitc.org.uk/awards-benchmarking/TTT502018

Posted 8 days ago

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