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2nd Line Support Technician

Stockport, Greater Manchester

£22500 - £27500 per annum + benefits listed in ad

Permanent

2nd Line Support Technician Stockport up to £27,500

Full Time Permanent Role Full Driving Licence Required

Adria Solutions Ltd have a fantastic opportunity for an experienced 2nd Line Support Technician to join our rapidly expanding client in Stockport. Working as part of a desktop, server and network support team, the 2nd Line Support Technician will build and support enterprise grade software systems. You will take responsibility for 2nd line service requests; own end user issues through to resolution and recognise when to escalate an issue within the team.

The responsibilities of the 2nd Line Support Technician will include but not be limited to:

  • Dealing with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager
  • General maintenance and repair of PCs hardware
  • Setup of PCs, Macs, laptops and installation of Printers on a Network
  • Creating users account within Active Directory
  • Supporting mobile device queries
  • Setting up new telephone extensions
  • Supporting the companys security protocols
  • Liaise directly with the end users
  • Maintenance of company IT assets
  • Updating of departmental documentation

Essential requirements:

  • Experience working in a fastpaced environment
  • Good understanding of Active Directory & Windows operating systems
  • Knowledge of networking principles & PC hardware setup and configuration
  • Application support
  • Flexible attitude to working hours; 40 hours per week on various shift patterns
  • A full driving licence and own car; the role will involve remote site visits with other IT team members

Desirable skills:

  • Mobile Device Management
  • Citrix, Mac support, Linux (Red Hat, Ubuntu)
  • Amazon Web Services (AWS)
  • Office 365 & Windows 10
  • SCCM. Telephony systems & Project Experience

This is an excellent opportunity for a 2nd line support technician to join a company who strongly believe in the development of its employees and you will be rewarded with a competitive benefits package including:

  • Competitive holiday scheme
  • Healthcare and saving schemes
  • Company Pension

2nd Line Support Technician Stockport up to £27,500

Adria Solutions Ltd are one of the leading IT Recruitment Agencies in the North West with some truly great opportunities for IT Professionals. For more information about this role and the company you will be working for, please contact Adria Solutions Ltd.

If this sounds like the perfect job for you, click apply without delay. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

2nd Line Support Technician Stockport up to £27,500

Posted 23 days ago

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