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Customer Care Specialist, Road Logistics Apprentice

Dartford, Kent



Customer Care Specialist, Road Logistics Apprentice United Kingdom GB09923

How does your smart phone get to the UK? The answer is through the work of an International Freight Forwarder! As a Customer Care Specialist Apprentice you will earn as you learn, combining practical onthejob training with study towards both a Level 3 International Freight Forwarding Apprenticeship and an Intermediate BTEC Award.


This apprenticeship was created to teach you how to transport goods from one place to another but it is also a surefire way to transport yourself into a successful career! This role will give you the opportunity to build relationships with customers as well as learn the shipping industry, you will spend 6 months in three different areas of the business to ensure you gain a full understanding of the seafreight divisions and help you decide where your preferences lie.


Manage operational files from start to finish Actively plan and coordinate your working day taking ownership of the business you manage operationally Assist and advise customers of shipments, arrival, clearances and deliveries Take ownership of your own operational accounts Proactive in your response to service issues Maintain a suitable level of data entry, which will be monitored Build close, strong relationships with all our customers, KN offices, overseas agents and service providers Maximise profits for the department by obtaining optimal buying rates and keeping operational errors to a minimum


Experience in a seafreight operational background essential An Indepth knowledge of Import/exports procedures Ability to be very profit conscious Ability to work on you own initiative and as part of a team Flexible approach to working hours Excellent communication skills Sound Educational background


If you would like to become a valued member of our team then we will also make sure that youre rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.


With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the worlds leading logistics companies.

As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.


UK Resourcing Team #########

Posted 39 days ago

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