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Customer Relationship Manager

Redditch, Worcestershire, England


Permanent (Full time)

Customer Relationship Manager

Location: Redditch, Worcestershire


Job type: Permanent

Are you interested in working for a fast paced, growing Supply Chain Specialist company?

Will you strive to provide an unrivalled service in supply chain management? You will work with a team of highly trained and committed team members who share in our vision of growth through focus on core values.

Established in 1998, Oakland International's key focus is to add value to its customers and partners. With depots in Redditch (UK), Corby (UK) and Dublin (Ireland), we deal with, and distribute, ambient, chilled and frozen foods.

We are committed to support our local communities in which we work, through our dedicated charity The Oakland Foundation, and to making a positive contribution to the environment to achieve our goal of becoming the first carbon neutral company in our industry sector.

The Customer Relationship Manager Role
You will be the Key Contact for nominated Accounts and end destination. Ensuring excellent communication exists between all parties and to anticipate problems and solve them, ensuring all relevant account details are kept up to date and accurate. You will also monitor performance of the account and enable profitable growth and customer retention, providing updates through weekly calls, monthly review meetings and quarterly performance and ideas meetings.

Requirements of the Customer Relationship Manager:

  • Be able to demonstrate delivery of profitable growth and customer retention
  • You will be Customer Centric and able to deliver Excellence
  • Responsible for managing large key accounts
  • Demonstrate delivery of outstanding customer service
  • Possess a positive can-do attitude, be resilient and solution focused
  • Highly Self-motivated

In return we offer:

  • Onsite parking
  • 29 days holiday, including bank holidays
  • Contributory pension scheme (after 3 months service)
  • Death in Service Benefit
  • Access to an onsite Gym and Canteen

If you feel like you meet the above criteria for the Customer Relationship Manager, then please apply now!

Posted 15 days ago

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