Business Banking Consultant

Zoek Pin Newcastle upon Tyne, England

Permanent (Unspecified)

Posted 22 days ago

Do you have client services experience in business banking? Are you passionate about delivering an exceptional client experience, every time? Do you thrive in a fast-paced environment? If so, read on. At Macquarie, we offer a range of specialised, tailored banking solutions to boutique businesses across Australia. Our Business Banking Client Service team manages enquiries from clients in a fast-paced contact centre environment, and is responsible for ensuring that our clients receive an exceptional level of service. Due to an internal move, we are looking for an experienced client services professional with business banking experience to join us. The products can be complex in nature, so you will draw on your problem solving skills and prior knowledge of the industry to assist clients and provide them with the level of service they have come to expect from the Macquarie brand. If you are looking for an opportunity to deepen your industry experience and progress your career with a leading brand, this could be the opportunity you are looking for. To be successful you will need to demonstrate previous experience in a similar role working with Business banking related products, coupled with excellent communication and analytical skills. Your ability to engage with clients, understand the nature of their query and provide appropriate solutions will be crucial in this role, as will your ability to relate to people from diverse backgrounds. In this role, you will have the option to work from the office, or work from home, or a combination of both, under our Work Where It Works initiative. As we are a national team, we are open to applications from candidates across Australia, however if you are located outside a capital city this would be an ongoing work from home opportunity. Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses. Find out more about Macquarie careers at Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available. AboutBanking and Financial Services. Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion. The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.!

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