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I.T. Systems Administrator

Oakham, Rutland

£22000 - £25000 per annum

Permanent

I.T Systems Administrator

  • Oakham
  • Full Time, Permanent
  • £22,000 £25,000 (DOE)

Are you a passionate I.T Systems Administrator? And looking for an exciting new role?

Coulter Elite Resourcing are currently looking for an I.T Systems Administrator to work with one of their wellestablished and very successful clients based in Rutland to work as part of their I.T team.

Working with end users, IT support and 3 rd party suppliers the successful candidate will have overall responsibility for the administration and support of our IT systems for our online, headoffice and store functions. The ideal candidate will be someone with experience in working with users to analyse system issues, provide suggestions and system changes and work to create logical solutions working both on the frontline resolving issues as well as being involved in the design of system and process changes, testing and release of business software.

Principle Responsibilities for the I.T Systems Administrator :

Manage the process of adding new starters / removing leavers from the systems Monitor status and progress of helpdesk calls taking into account the Category and Priority. Highlight calls where status/progress does not meet agreed department SLA to the assigned resource. Communicate and provide update on status/progress to requestor, and assigned resource, in line with department SLA. Verify call completion/closure with requestor to ensure any/all associated tasks have been undertaken, including onward communication, training and documentation. Establish, maintain and distribute Monthly Help Desk Performance statistics Install and configure software Monitor network and system performance and escalate issues accordingly Support the upgrade of systems with new releases Support the system change process through the development of business change requests and management through the change process from definition to testing and deployment Work with suppliers and end users to test changes to systems either as a result of changes or through larger software releases

Person Specification:

Effective problemsolving skills Well organised and effective multi tasker Good communication and inter personal skills MUST have experience with administration of IT systems such as Active Directory, Content Management Systems or eCommerce platforms MUST have experience with the design of system and process changes, testing and release of business software.

This is a full time permanent I.T Systems Administrator position, working 8.30am5.30pm Monday to Friday, offering an annual salary of £22,000 £25,000 DOE.

If this I.T Systems Administrator position sounds like you, then please forward your CV to Simon at Coulter Elite Resourcing.

Coulter Elite Resourcing is an independent recruitment consultancy based in Peterborough, Milton Keynes and London supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.

Posted 44 days ago

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