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Customer Service Representative

Salford, Greater Manchester



Job Title: Customer Service Representative

Job Type: Temp to perm

Industry: Customer Service

Location: Salford

Salary: £8.40 an hour

Start dates: ASAP on a temp to perm contract Shift is initially working Tuesday to Saturday 129pm (40 hours) and then Sunday to Thursday the following month.

Seeking a new Customer service opportunity?

Keen to represent an global beauty brand?

Looking for a customer service role with work/life balance?

Then this is the job for you!

This is a temporary position with the opportunity to potentially go permanent, provided that you are suited to the role and a good fit within the company. As a Customer Service Representative for a chic, international beauty brand, you will need to be knowledgeable and up to date with the latest cosmetic product trends, possess excellent communication skills, and be passionate about delivering exceptional customer service. This is a complex and varied role, providing a great opportunity for anyone looking to enhance their customer service skills further.

As a Customer Service Representative, your daytoday responsibilities will include:

Acting as the first point of contact for all queries via phone, email, webchat and social media Making outbound calls following up on enquiries about availability Providing a world class customer service over the telephone Dealing with queries and complaints Working to team and individual targets Logging all information accurately on the inhouse system

You can expect to benefit from:

Great working environment Newly refurbished building Weekly pay so youll always have a good cash flow 28 days holiday per year Dedicated consultant at Search Consultancy to help you along your career development

What you will need:

Previous experience of delivering exceptional customer service Ability to empathise with the customer Ability to work under pressure in a fastpaced environment Ideally phonebased customer service experience Problemsolving skills and the ability to take ownership over each customer query Excellent communication skills at all levels A passion for customer service Excellent team player

  • Have we sparked your interest? If so then dont delay and apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Posted 24 days ago

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