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Operations Director

North West England

£60000.00 - £65000.00 per annum


An organisation based in the North West of England is looking for an Operations Director on a permanent basis.

  • Key responsibilities will be:
  • To direct the operations activities and develop and drive the operations strategy for new operational standards for the company by working closely with sales development and commercial finance management.
  • Develop the operational offering to tenants, clients and identify opportunities to grow markets within the group.
  • Develop operations strategy focused on both financial gain, operational efficiencies and improved customer satisfaction that supports business growth targets and the business plan.
  • Support the maximising of rental income in all operational centres by ensuring operations supports marketing and other business development activities.
  • Ensure that operations develop procedures and maintains high standards in operational delivery and Health & Safety.
  • Lead the operational team ensuring a culture of high standards, continuous improvement and team work in line with Companys values, and policies.
  • Ensure the company complies with all legal and regulatory requirements under the Health and Safety Acts.
  • Ensure operations maintain excellent relationships with new and existing customers, local authoritys clients and private sector clients creating customer satisfaction at all times.
  • To review individual markets managed or owned by the company and establish an operational efficiency and effectiveness improvement plan to support improved profitability.
  • Ensure operations support the development of the bid pipeline.
  • Prepare mobilisation plans and lead in the implementation when successful of new contracts.
  • Promote and maintain that operational staff will provide favourable image of the organisation through excellent working relationships with customers and clients.
  • Attend meetings, presentations and exhibitions as a representative for the business.
  • Ensure operations support the development of sales activities and business development on all operational sites and contracts.
  • To provide the necessary management support and supervision to ensure that Operational managers and Operational staff are competent, welltrained, motivated and able to discharge their duties effectively.
  • A key member of the UK executive management team providing support on projects as directed from time to time by manager.
  • A successful candidate will have:
  • Extensive experience of managing operations in a multisite environment.
  • Must have experience in either contract/outsourcing, or a retail services or in markets business.
  • Must have at least 5 years demonstrable experience in a similar role and sized organisation.
  • Demonstrates proven organisational skills with ability to work under pressure to tight deadlines.
  • Excellent leadership skills with the ability to drive and motivate performance through effective coaching skills.
  • Good project management, planning & organisational skills.
  • Selfmotivated, methodical, multitasking, flexible team player with the ability to work calmly under pressure to tight deadlines.
  • Excellent communication skills demonstrating business acumen.

Resourcing Group is acting as an Employment Agency in relation to this vacancy.

Posted 44 days ago

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