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Mandarin Speaking Intern 36 months

Battersea London

£18000 - £20000 per annum

Permanent

A trusted Estate Agent which provides a one stop service for clients looking to buy, sell, rent, or let a property in the London area. This agency is dedicated, passionate and works hard to achieve positive results for all their clients.

We are looking for a highly motivated and enthusiastic Mandarin speaking individual to join our boutique Estate Agency as a paid Intern.

You will be supporting the team in many different ways, and consequently must be able to think on your feet and work well under pressure, key responsibilities include:

  • Providing a high level of service to customers at all times
  • Assisting with property administration
  • Supporting the Property Management and Lettings Team with ad hoc duties

  • Deal with telephone/post/email enquiries from customers.
  • Improve, maintain relevant filing systems (electronic and paper).
  • Assist the team with any ad hoc administration duties.
  • Maintain a high level of customer service. Communicate courteously with customers by telephone, email and letter and maintain open communication channels.
  • Act as a point of contact for customers. Provide help and advice to all customers by being a point of contact for all customer queries related to their property.
  • Resolve any day to day customer queries. Pass any complex or recurring problems to senior team.

Skills:

  • Excellent customer services skills
  • Highly organised
  • Excellent spoken & written communication skills
  • Must be numerate, with high attention to detail
  • The ability to be calm under pressure
  • Accuracy with record keeping
  • Excellent computer skills
  • Well presented

Salary £18,000 £20,000 Hard working, fun office environment with a strong team culture

Office based role in central Battersea, walking distance from Battersea Park and Queenstown Road train stations.

Posted 31 days ago

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