Onboarding Administrator

Zoek Pin Cardiff - This Area Only

Permanent (Full time)

Posted 19 days ago

Why work for LexisNexis Risk Solutions
Global companies and governmental entities rely on us to solve their most complex data challenges. Our employees collaborate to reduce risks and create opportunities for customers in more than 100 countries. We’re adaptable, curious and ambitious. That’s why here, you’ll have the freedom to drive change, the trust to find your own path, and the space to explore more.
Job Summary
The Risk Solutions Onboarding & Fulfilment teams’ primary focus is to provide a seamless and efficient on-boarding experience for our customers. The team play a critical part in providing our customers with an excellent first impression of doing business with us, whilst ensuring that these excellent standards are maintained throughout their journey with us. The team are uniquely positioned to play a core role in coordinating with multiple key stakeholders every single day, this provides a platform to drive change and enhance our current ways of working.
The role provides the successful candidate an opportunity to take responsibility of onboarding & fulfilling customer projects to the highest standards. It provides the candidate to showcase an excellent eye for detail & accountability to do the right thing for our customers and business.
Accountabilities
To be meticulous in the detail, ensuring that we on-board and fulfil customer requests efficiently whilst balancing the needs of the business, to deliver a truly excellent customer experience.
Collaboration is crucial when working internal teams including Sales, Legal, Compliance & technology. Demonstrating these competencies will ensure that we onboard and fulfil customer requests within our desired Turnaround times & most importantly exceed customer expectations.
To communicate clearly and accurately in all our interactions, ensuring the team are seen to be both consistent in the messages being delivered & experts in what we do.
Qualifications
Strong analytical & organisational skills.
Demonstrate excellent work ethic and drive to succeed.
Self-motivated with ability to work well within a team, high levels of personal accountability.
Ability to communicate effectively and persuade and influence a range of stakeholders to deliver the best outcome for customers.
Ability to remain calm under pressure.
We’re a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects
At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTS 100, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries.
LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age

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