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Customer Service Advisor

United Kingdom

£16500 - £16500 Per Annum ?Salary £16,500 per annum + Bonus (OTE of £18-24k)?Company sponsored healt

Permanent

Customer Service Advisor
Belfast
Salary 16,500 + Bonus

  • We here at Red Dot are delighted to offer passionate tenacious people the chance to join our client in our Belfast based contact centre; where youll work on behalf of a global telecommunications organisation.

  • As a Customer Service Advisor; you will provide the best possible experience to customers calling in while remaining professional in a friendly, positive attitude. Understanding empathy for customers are a must, as well as being able to remain cool calm under pressure. You will deal with a variety of customer types across multiple platforms, helping to advise resolve customer queries.

  • Benefits of the Customer Service Advisor role:

  • Salary 16,500 per annum + Bonus (OTE of 18-24k)
  • Company sponsored healthcare
  • 6 monthly Salary reviews!
  • Fortnightly pay
  • Discounts on phone tariffs, major high street brands and restaurants
  • 6 weeks, fully paid training
  • Fantastic development opportunities!
  • 6 months Customer Service experience is essential - however, this can be from any sector!

The ideal Customer Service Advisor candidate:

  • A minimum of 6 months experience within a Customer Service role
  • Driven by helping others being on the front-line of a highly visible, fast growing brand
  • A passion to deliver exceptional customer service in order to create the best possible experience
  • An adaptable approach when dealing with customers - tailoring your style to each customer.
  • The Ability to troubleshoot problems work quickly to provide a solution
  • Excellent verbal written communication skills with the ability to listen effectively
  • PC literate and the ability to use multiple systems.
  • An ability to work as part of a great team

Our client is a company where you can grow and develop in your career, with unrivalled progression opportunities and where we are fanatical about our clients and staff. A company with aspirations to become the greatest customer engagement services company in the world, rich in diversity and talent.

  • If you are interested in applying for this amazing Customer Service Advisor opportunity, please dont hesitate to apply by pressing the APPLY NOW button and I will be in touch ASAP!
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Posted 12 days ago

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