Customer Service Advisor

Zoek Pin Manchester, Greater Manchester, England

£18,553.60 - 18,553.60 per year

Permanent (Full time)

Posted 41 days ago

Our client is now looking for a Customer Service Advisor to join their busy team in Bolton!

They are leaders in their field, working alongside major insurers and supplying a first-class service to their policyholders repairing and replacing windows and doors.

Salary: Up to £ per week - £18, per annum.

Customer Service Advisor Duties:

  • Receiving calls or instructions from our insurer clients
  • Making calls to customers who have an insurance related claim; taking details and arranging appointments for our surveyors to inspect the damage
  • Recording all information on our bespoke system
  • always Adhering to customer quality standards and service level agreements

Customer Service Advisor Requirements:

  • Candidates should already have experience in a customer service role
  • Ideally NVQ level 2 in Customer Service
  • Able to demonstrate great communication skills
  • Good organisational skills
  • Self-motivated
  • Computer aware
  • Strong attention to detail

Customer Service Advisor Benefits:

  • 28 days holiday per year including Bank Holidays
  • Pension scheme after 3 months.

If you think that you are suitable for this Customer Service Advisor role, please apply now!

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