Claims Handler - Household & HNW

Zoek Pin North Watford, Hertfordshire, England

Permanent (Unspecified)

Posted 6 days ago

Claims Handler

High Newt Worth / Private Client Team

£25,000 to £32,000 , depending on relevant skills and experience

Location : Watford, WD24

Mon to Fri / 8:00am to 5:00pm

We have a fantastic opportunity to join a growing claims handling team, within a dynamic, customer focussed business. This is a growing Disaster Restoration business that works purely within the High Net Worth and complex property claims insurance sector.

Our client works alongside insurers and loss adjusters managing claims ensuring an outstanding policy holder experience and excel at providing unbeatable communication and service level.

They are looking for a motivated and eloquent individual to join our fast paced but friendly business. You will facilitate the delivery of our claims philosophy and standards and manage property claims from cradle to grave, taking ownership and personal responsibility for the outcome.

Duties and responsibilities
-Deliver outstanding communication with all parties involved in your claim including policy holders, insurers, adjusters and sub-contractors
-Triage the initial instruction and instruct relevant parties accordingly
-Liaise with insurers, loss adjusters, policy holders and other relevant parties ensuring a smooth claim journey
-Manage expectations effectively
-Be responsible for claims administration and diary management
-Produce effective and clear estimates and other reports
-Provide recommendations for best solutions and approach on claims

Skills and experience
-Previous experience as a claim's handler essential
-Experience within property claims essential
-Experience within High Net Worth and Complex Loss preferable
-Fantastic communication skills and the ability to manage expectations
-Strong IT skills
-Attention to details
-Able to thrive in a fast-paced business environment.
-Customer service approach essential

Ref ~ 8050

MW Appointments is acting as an Employment Agency in relation to this vacancy.
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