Digital Merchandising Manager

Zoek Pin Long Crichel, Dorset, England

Permanent (Full time)

Posted 3 days ago

We are looking for a Digital Merchandising Manager - this is a new role for the company.


  • Remote working - Travel to/from head office will be required once per week.
  • Competitive salary
  • 32 days holiday including public and statutory days
  • Full time permanent position Monday-Friday 39 hours
  • Contributory Pension Scheme
  • Generous discount on products


The role involves leading the end-to-end planning and execution of the website merchandise strategy to deliver pre-defined KPI's that maximise product sales and profitability of the ecommerce channel. At its core it'll involve ownership of seasonal product plans across John Smedley and the John Smedley Outlet, understanding what drives and impacts performance to influence it with commercial actions and trading levers. Key attributes to the role include working with multiple data sources to aid the creation of reporting, along with a strong interpretation of trading results to constantly formulate activities that the merchandiser and wider ecommerce team can readily action against. The role will involve collaborating with product, merchandising, marketing and fulfilment teams to ensure brand ambitions are aligned with commercial goals and operational capabilities.


Successful candidates will possess the following:-

  • Experience in the luxury fashion industry
  • Proven experience in a commercially focused environment within online merchandising,
  • Degree educated or above in business/marketing/buying/merchandising
  • Experience using analytic tools such as google analytics
  • Exceptional organisational and time management skills with the ability to manage multiple projects, prioritise workload effectively and achieve deadlines.
  • Ability to work cross functionally/flexibly
  • Highly analytical, commercially astute and numerate


John Smedley Ltd is the oldest continuously operating manufacturer in the world, producing fine gauge knitwear from their Lea Mills, Derbyshire factory since 1784. Crafted from the finest noble fibres of Extra fine Merino Wool, John Smedley's Sea Island Cotton and other luxury blends. John Smedley's menswear and womenswear ranges are available worldwide via their stand-alone retail stores in the St James's, Mayfair and Marylebone of London, and the Tokyo, Yokohama and Kyoto areas of Japan. Exports are made to over 47 countries worldwide via international wholesale partners such as Mr Porter, Selfridges, Harrods, Harvey Nichols, Isetan, Bergdorf Goodman and Le Bon Marche.

John Smedley holds two Royal Warrants for 'the manufacturer of fine knitwear' from Her Majesty The Queen & His Royal Highness The Prince of Wales. In Her Majesty The Queen's Birthday Honours List 2020, Ian Maclean, Managing Director of John Smedley Ltd and 8th generation family member, was awarded a MBE for services to the UK textile industry and the Covid-19 response.

John Smedley has one of the largest knitted garment archives in the world and has counted the likes of Marilyn Monroe, Audrey Hepburn, The Beatles, Sean Connery, Kate Winslet, Robert DeNiro, Ed Skrein, Eva Longoria and more amongst their celebrity fans. Over the years, John Smedley has supported and collaborated with many leading designers to champion British manufacturing including Vivienne Westwood, Paul Smith, Lou Dalton, Sacai, Fragment, Comme Des Garcons and Holly Fulton.

In 2020, in response to the Covid-19 crisis, John Smedley collaborated with The Emergency Design Network to design and manufacture medical grade scrubs garments which were distributed to over 30 different hospitals, GP surgeries and care homes in the London and Derbyshire areas.

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