Customer Service Support

Zoek Pin Nottingham, England

£18000 - £18500/annum Standard 22 days holiday + bank holi

Permanent (Full time)

Posted 42 days ago

Job Title: French Customer Service Advisor

Location: Nottingham, Nottinghamshire

Salary: £18,000 to £18,500

Hours: Shift pattern includes day shifts, evenings and weekends ( hours a week).

3-shift system over 7 days between the hours of 6am and 10pm.

*Permanent Contract*

The Candidate

Must have experience working within Customer Services.
Proven track record of providing excellent customer service.
Must be fluent in French or have the ability to work in French.
Experience working within the IT industry is desirable.
Working knowledge of all Microsoft Office packages.
Excellent communication and organisational skills.
Access to your own transport is preferable.
The Role

Manage the full cycle of customer service.
Deliver outstanding levels of customer service at all times.
Respond to all customer queries in a timely, efficient and professional manner.
Resolve any customer issues.
Log all customer interaction.
Accurate collation of monthly billing for customers
Clear understanding of contractual obligations for each customer
Build strong relationships with customers and internal service providers
PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

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