Senior Voice and Video Infrastructure Engineer

Zoek Pin South Croydon, Greater London, England

Permanent (Full time)

Posted 19 days ago

Trusted for your Unified Comms expertise, you will help us keep the nation safe.

The Home Office plays a fundamental role in maintaining the UK's security and economic prosperity. We are driven to keep citizens safe and the country secure by leading on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Help us shape the future and deliver exceptional public services that work for everyone.

As a Senior Voice and Video Infrastructure Engineer you will enjoy a fast-paced role at the heart of the Home Office. We will look to you to ensure that the Home Office's voice and video infrastructure and services are built, coordinated, integrated, delivered, supported and maintained.

Providing technical expertise to a user base of more than 30,000 people, you will enjoy a wide range of important responsibilities. Whether recommending solutions, creating knowledge articles of offering fixes to faults and issues, you will put the needs of users at the heart of all you do.

As part of a team of Infrastructure Engineers, you will work closely with technical architects to translate architectural designs into operations, and with third party infrastructure service providers. You will also provide feedback to inform activities ranging from budgeting to technology roadmaps.

To be equal to the challenge you will need a demonstrable passion for infrastructure engineering. Proven experience of Unified Comms is essential, preferably with an understanding of Microsoft Teams, Skype for Business and other VOIP platforms. We expect you to have experience of managing and delivering complex technologies within time, cost and quality targets. Skills in Agile development and continuous integration are also vital. You maintain focus on the whole lifecycle of service delivery - from design and development, through delivery to operation. You also demonstrate a flair for identifying root causes and enabling problems to be resolved.

This post is eligible for a DDaT RRA. Successful candidates with exceptional skills and experience may apply for a Recruitment & Retention Allowance up to a maximum of £8,300. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with departmental priorities and could be reduced or withdrawn at any time.

In addition to the rewarding nature of the role itself, you can also look forward to excellent benefits including a Civil Service pension. Our flexible working policy ensures a healthy work-life balance, and the learning and development opportunities we offer will help you flourish. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

To discover more and apply, please visit our website by clicking the APPLY button.

Apply before 11:55 pm on Sunday 5th September 2021
!

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