Administrator - Southampton - This Area Only | Zoek UK | 50f810
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Administrator - Southampton
Southampton - This Area Only
£19000 - £20000/annum Plus quarterly bonus
Permanent (Full time)
Due to expansion we are looking for an Administrator to join our established team in Southampton
This is an exciting opportunity join a growing team providing business support to a leading Engineering and Aerospace Company
At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
Offer 1st line support for all queries and ensure that they are acknowledged, investigated, and resolved within agreed timescales
Any queries unable to be resolved locally, manage escalations to relevant helpdesk
Support business analyst with changes as well as the creation and collation of regular management reporting
Run various reports as and when required
Support with enhancing the recruitment tool of choice in line with the client's requirementsAdmin role tasks in Fieldglass;
Setting up new users; Timesheet approvers / Hiring Managers, sending out guidance
Providing support to all users of Fieldglass when issues or queries arise, escalating to Fieldglass when unable to resolve
Weekly, monthly, quarterly & adhoc reporting
Uploading of hours provided for workers on the timefiles, including re-uploading of timesheets when new rates need to be captured and billed
Uploading backdated / loyalty bonus' for areas on the timefile
Providing support / actioning bigger changes within Fieldglass (for example movement to SAP, pension changes, business unit rate changes)About you
What are we looking for?
Previous experience in a customer focused environment
Positive communicator with excellent telephone manner and the confidence to deal with internal and external stakeholders.
Proven self-motivated individual who thrives in a busy environment and possess a strong attention to detail, and can multi-task
Ability to prioritise and organise workload effectively
Flexible attitude and adaptable to change with a helpful 'can do' approach
Strong IT Skills including Outlook, Word & ExcelWhat's in it for you?
Great starting salary plus quarterly bonus
Excellent benefits package
Excellent culture (we operate in a high-performance culture where our employees are trusted to work autonomously and with NO Micromanagement)
Work for a business that's been voted the World's most ethical business for 12 years running
A clear and structured career path with access to hundreds of career opportunities across ManpowerGroup each year
Be part of a team that drives you to be the best!
Access to award winning learning and development
If you are looking for a new challenge, with an organisation that can offer you excellent opportunities and a structured career path, please get in contact with Nicola Whitehurst today
At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
If you feel you require any reasonable adjustments to apply for a vacancy at ManpowerGroup UK or its affiliated brands, please email or speak directly to your Talent Acquisition Business Partner