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Customer Care Manager

Kent

£15 - £16 per hour

Temporary

Are you currently immediately available and you are looking for a short term contract whilst you are in between things?

  • I am currently looking for a Customer Care Manager to assist with handovers for a residential developer, whilst this is a 1 week contract there is a chance for this to go on longer if the client are impressed

  • Day to day duties:
    * Plot inspections
    * Creating defect reports
    * Booking in maintenance staff & contractors where necessary
    * Quality inspections on completion
    * Conducting home demonstrations
    * Liaising with site team so that you are kept up to date on the state of the build
    * Reporting directly into the Head of Customer Service
    * Conducting customer home visits
    * Dealing with escalated complaints
    * Ensuring the customer has a smooth customer journey from start to finish

  • If you are interested in applying for this role please do so below or for more information please contact Zoe Georgiou

  • Good Luck!

Posted 29 days ago

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