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Customer Advisor

G2 5HN

£16759 to £17642 per annum


Location: Glasgow

Salary:£16,759 - £17,642

Bonus Potential:7% (£1173 - £1235 dep on salary)

Flexible benefits:£500

OTE:£18,432 - £19,376

The Role

Part of a friendly and supportive team in a well-known bank, you'll be on the phone taking calls from customers and brokers regarding their existing mortgages or mortgage applications. This isn't an admin role. It's all about communication and speaking to people, from the length and breadth of the country, delivering the highest standards of customer care.

As well as having a passionate and empathetic personality you'll also need to be highly organised to multi-task using various IT systems and have high attention to detail. Our client has had success hiring people from a variety of backgrounds for this particular role from those who have worked directly within customer service to graduates with excellent communication skills. As long as you can justify why you think your background and experience would be invaluable to this role we want to hear from you.

This is a permanent position and you will be working an average of 35 hours per week, giving you a better work life balance. The team operate between 08:00 - 19:00 Monday to Friday, and 09:00 - 14:00 Saturdays, your shifts will be rotated between these hours.

What we're looking for:

  • Excellent communication skills
  • High attention to detail
  • A passionate and friendly personality


  • Contact centre/customer service experience is desirable but not essential
  • This role would be suitable for a graduate but is not essential

What we can offer you:

  • With a total package of up to £17,642 per annum -Alongside your salary, there is annual bonus based on company and personal performance (up to 7%) and £500 flexible benefits (which can be added to your basic salary).

  • Working with our client you will receive discounts on many popular high street retailers.

  • Generous holiday allowance of 25 days per year, or a pro-rata allowance for a fixed term contract.

Applying is easy, simply complete our short form and attach your CV.

We're excited to see how far you can succeed with our client.

Posted 10 days ago

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