Dudley, West Midlands
£24000 - £27000 per annum + Mileage + Overtime
2nd Line IT Field Support Engineer
£24,000 £27,000 + Mileage + Overtime
The successful candidate will join a growing, proactive and highly motivated team responsible for installations and maintenance of network infrastructures, cloud technologies, workstations, servers, data security, daily administration tasks, regular site consultancy proactive support visits and end user support. The role will require travel to customer locations predominately throughout Midlandss area.
The ideal candidate will have a solid background in network and server administration, managing shared storage, cloud technologies, installation and support. With a particular emphasis on excellent customer service skills and being able to provide a secure, highperformance, reliable service to sophisticated and demanding users.
- Full clean driving license and access to own vehicle
- Excellent communication skills are essential, either face to face, over the telephone communication with accurate and clear reporting to end users and management.
- Microsoft Certified Professional accreditation or equivalent
- Experience in the following technologies:
- Active Directory, Windows Server 2008 2016, Microsoft Exchange 2010 2016
- Virtualisation technology Experience HyperV / VMWare
- Azure Experience
- Windows Desktop Operation Systems from XP to Windows 10
- Hardware Firewall Technologies and Configuration (ideally WatchGuard or Cisco)
- VPN Technologies Branch office and User VPNs
- Network Design and Configuration including VLAN management
- Troubleshooting and diagnostic experience via logs and reports
- Ability to configure and setup DHCP/DNS/TCPIP/GPO
Experience in the following would be beneficial
- Citrix (XenApp or XenDesktop)
- 2ndFactor Authentication Vasco, MFA, Safenet
- Backup Technologies and Troubleshooting Symantec, Datto, Veeam, Storagecraft, Altaro
- Microsoft SQL Server
- Experience in site visits to external clients to do proactive support
The client is looking to move quickly on this role, if you meet some of the desirable requirements and feel like this role would be suitable, apply now.
Luke Hemmings IT Recruitment Consultant#########
Managed Services IT Support Infrastructure 2nd Line IT Hardware Desktop Networking Cloud
Posted 13 days ago