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Local Taxation Officer

Newbury, Berkshire

£12.53 - £13.50 per hour


We have an exciting opportunity for a Local Taxation Officer to join our clients offices based in Docklands on a temporary contract basis for 4 months with the possibility of an extension.

To be successful for this Local Taxation Officer post you will need to have:

  • To develop and maintain an extensive technical and working knowledge of Council Tax, Business Rates and the Business Improvement District Levy administration and enforcement.
  • To carry out administrative and enforcement functions in respect of the billing, collection and recovery of Local Taxation in line with legislation, guidance , corporate policies, procedures and standards; ensuring all records are accurately maintained and collection maximised.
  • To monitor by working through reports to ensure recovery processes are up to date and effective.
  • Effective use of excellent negotiation and decision making skills.
  • Dealing with complex telephone calls from customers that are referred by the Customer Services Team.
  • To ensure that all applications for exemptions, discounts, disregards and reliefs are verified and correctly processed, ensuring at all times customers are notified of the outcome.

As the Local Taxation Officer**,**your main duties will include:

  • 5 GCSEs including Maths and English or equivalent at Grade C / 4 or above
  • Experience in using Microsoft Office packages to produce correspondence and spreadsheets
  • Experience dealing with customers across a range of channels
  • Good organisational skills and time management
  • Team player with flexible approach to work
  • Excellent communication and negotiating skills

Start Date


Working Hours

37 hours per week

Monday Friday

Pay Rate

£12.85 p/h

Posted 42 days ago

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