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Customer Support Agent

Stevenage

£18,000 - 20,000 per annum

Permanent

An exciting opportunity has become available for an experienced customer service advisor to join an established team during a time of company growth. While this company is established within their sector, they retain the vision, energy and determination of a start-up and want a likeminded individual to join their team. Due to the company’s position, there are great progression opportunities for a high achieving candidate.

Customer Support Agent - Job Overview

As a Customer Support Agent your duties will include;

  • Taking inbound calls from customers to resolve their issues to a high standard
  • Responding to customer emails with accurate information
  • Updating the internal system consistently
  • Maintaining strong relationships with customers
  • Working with a high level of compliance awareness

Customer Support Agent - Skills & Experience Required

  • Customer service experience
  • Adaptable and flexible attitude to work
  • Professional attitude
  • Strong written and verbal communication skills
  • Accurate, with an eye for detail
  • Competent in Outlook and other IT programmes
  • High performing determined individual

Customer Support Agent – Benefits Offered

  • 25 days holiday + bank holidays
  • Free onsite parking
  • Great progression opportunities

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business.

Posted 23 days ago

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