Customer Support Engineer
Telford, Shropshire, England
£32k - 36k per year + Permanent Position, Overtime, Free Parking, Competitive Salary
Recruit4Staff are proud to be representing their client, a leading engineering company in their search for a Customer Support Engineer to work in their leading facility in Telford.
For the successful Customer Support Engineer our client is offering:
i. Competitive salary ii. Days iii. Overtime opportunities OTE 2,000 - 4,000 iv. Permanent position v. Free parking vi. Favourable working environment
The Role - Customer Support Engineer:
i. Working within the Customer Support department providing highly technical and professional support to both Worldwide Customer Base and the team of Technicians ii. Provide Technical and Engineering support to worldwide customers iii. Oversee customer enquiries ensuring the department provides efficient and quality support iv. Provide task assignment for a team of technicians and provide guidance/direction for the weekly schedule v. Worldwide travel to customer sites offering engineering support and investigation along with support of Installation, Commissioning and Servicing of systems and equipment, if required vi. Project management of systems and equipment upgrades vii. Liaise and support other departments and reporting status on active projects viii. General technical bulletins for equipment upgrades and modifications ix. Lead and develop worldwide customer training programs x. Generate support documentation for the development and training of technicians
What our client is looking for in a Customer Support Engineer:
i. Ability to read and understand Mechanical/Electrical technical drawings ii. Strong electrical control diagnostic skills iii. Experienced within a manufacturing/engineering/automation environment iv. Technical understanding and approach to engineering projects v. MS Project and Microsoft Office skills vi. BEng / MEng - Degree qualification ideally vii. Self-disciplined approach to achieving objectives
Key Skills or Similar Job Titles:
Customer Support Engineer, Technical Support Engineer, Engineering, Automation, Electrical Support Engineer
Telford, Shrewsbury, Bridgnorth, Broseley, Much Wenlock, Wem, Wolverhampton, Walsall, Dudley, Kidderminster, Stourbridge
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Posted 47 days ago