Sales & Operations Support Assistant

Zoek Pin Wickford, Essex, England


Permanent (Full time)

Recently Posted

Sales & Operations Support Assistant
Wickford, Essex

About Us

Nova is a leading outdoor living brand specialising in garden furniture and accessories and working in the wholesale sector.

With a huge choice of bestselling products, we pride ourselves on outstanding customer service and always having the right stock to meet our customers’ needs. We boast a 15,000 sq ft showroom to showcase all we have to offer and a 200,000 sq ft distribution centre to enable us to deliver on our commitments.

We are now looking for a Sales & Operations Support Assistant to join our team for an exciting, varied role.

The Benefits

  • Salary of £25,000 per annum

This is a great opportunity for a customer-orientated individual to join our team and play an active part in our ongoing success by delivering an excellent service to our customers. You will have the chance to grow your skill set and experience and learn all there is to know about how we operate.

So, if you’re looking to take the next step in your career with a growing business, we want to hear from you.

The Role

As a Sales & Operations Support Assistant, you will assist with the day-to-day operations of all Nova departments and deliver excellent service to all customers. You will ensure our departments run smoothly and that we deliver a high quality and customised service to all our customers.

Building great working relationships with our customers, you will take ownership of the customer journey from start to finish. You will be aware of customers credit limits/balances, answer queries on product information and availability, ensure customer orders are delivered on time and be responsible for maintaining customer records.

Additionally, you will:

  • Book transport with delivery companies and confirm delivery with customers
  • Preparing orders for warehouse processing
  • Process customer credits
  • Prepare information for customer meetings

About You

To join us as a Sales & Operations Support Assistant, you will need:

  • A friendly and positive attitude
  • Excellent attention to detail
  • A good telephone manner
  • To be computer literate and have good analytical skills
  • Good organisational skills and the ability to multi-task
  • To be proactive, driven and approachable

This is a full-time role working Monday to Friday, from to 5pm.

Other organisations may call this role Sales Support Administrator, Sales Administrator, Customer Support Advisor, Sales Support Assistant, Operations Support Assistant, Customer Service Assistant, Trainee Retail Advisor, or Operations Team Assistant.

Webrecruit, White Stores and Nova are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Sales & Operations Support Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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