Service Desk 2nd Line Support Analyst

Zoek Pin Work From Home

£25000 - £33000 per annum + Package & Development

Permanent (Unspecified)

Posted 44 days ago

IT Service Desk 2nd Line Support Engineer
Bath / Remote
£25,000 to £33,000 + Package

Excellent opportunity for an IT Helpdesk Analyst to join a stable, expanding company in a highly varied and interesting role.

Through this period a lot of companies have struggled due to COVID-19, however through working with a range of key clients this organization have continued to thrive. Through growth they are looking for a 2nd Line Support Analyst to join their busy team.

The idea candidate will have a background within IT Support. 2nd line Service Desk support experience is essential. ITIL Training or knowledge is an advantage, as is JIRA or Confluence experience.

This is a fantastic opportunity to join a financially strong and stable company in a varied and interesting role.

The person:
*Background within IT Support
*2nd line service desk support experience
*ITIL, JIRA and Confluence beneficial
*Experience within a SaaS company beneficial

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