Customer Advisor

Zoek Pin Manchester, Greater Manchester, England

£8.91 - £9.50 per hour, Benefits:£9.50 per hour

Permanent (Part time)

Posted 3 days ago

Are you a passionate and energetic individual who prides themselves on delivering a first-class customer experience and delivering outstanding store standards?
In this role you will play a key part in your store in a brand which is currently seeing exciting growth and development in a unique convivence retail / hospitality environment. You will not only deliver a first-class shopping experience and strong store standards but you will also help to drive store sales and commercial growth.

IDEAL CANDIDATE

  • You will have relevant experience in a retail or hospitality environment
  • You will be confident in dealing with customers and providing excellent service
  • You will have a positive and proactive approach to supporting the success of the store and the business
  • You will have a can do attitude and be prepared to go the extra mile to provide every customer with a memorable shopping experience

THE ROLE – KEY RESPONSIBILTIES

  • Ensure high levels of customer satisfaction through excellent service
  • Prepare and serve speciality coffee to Store Group company standards
  • Maintain store standards, general cleanliness, tidiness, consistency and functionality of the venue
  • Operation of tills & cash handling
  • Assist with all site operations including retail and food & beverage departments
  • Prepare foods such as pastries or baked goods, ground coffee beans, brew coffee and tea and serve items to customers
  • Sell coffee, tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
  • Clean and restock work and dining areas, empty waste and sanitise equipment and utensils
  • Learn about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
  • Update signage and displays to attract customers
  • Monitor stock inventory and replenish items in display cases, at tables, or behind the counter
  • Follow all H&S, Food Hygiene and COSHH procedures correctly
  • Complete all reasonable tasks set by management.

ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at mccarthyrecruitment . com / privacy

If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.

Apply for this role now or find us online at:

  • Facebook:McCarthyRecruitment
  • Twitter:WeAreMcCarthy
  • Linked-In:company/mccarthy-recruitment
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