Customer Service Advisor

Zoek Pin Bury St Edmunds, Suffolk, England

£20000 - £21000/annum

Permanent (Full time)

Posted 4 days ago

Customer Service Advisor - Hospitality - Bury St Edmunds - Up to £21,000

About the Company

My client are a well-known pub and restaurant business with an incredible reputation within the industry and they’re looking for someone to join their customer service team. The successful candidate will support the sales teams and the customers and there is a real opportunity for progression and development moving forward.

Customer Service Advisor – The Rewards

Great salary
Fantastic working hours
Great training and development opportunities
Fantastic company culture Customer Service Advisor - Requirements + Responsibilities

Responsible for answering calls efficiently and maximizing call responses
Offering support and advice to customers
Raising jobs accurately and in a timely manner
Dealing with field service support team
Updating field support software records accurately
Working with Regional Service Managers to support Technicians
Proactive and highly organized
A strong understanding of the licensed trade is essential
Planning and allocating engineer workload About Us

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