Freight Forwarder - Purfleet, UK

Zoek Pin Purfleet, Thurrock, England

£ 20000.00 - £ 29000.00 Per Annum

Permanent (Full time)

Posted 34 days ago

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Main purpose of Job

The main part of the job is to arrange export collections for our UK based customers as well as supporting the export planners with various task such as checking deliveries, instructing our customs department to issue customs documents + other administrational tasks.

Key Tasks

  • Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
  • Updating / verifying the DSV Order Management System with customer booking details.
  • Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.
  • Effective monitoring to ensure deliveries are completed within the agreed timelines.
  • Ensure that all Collection consignments are conforming to correct information.
  • Pro-active problem solving with customers and colleagues when issues arise.
  • Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.
  • Provision of PODs to meet customer requirements where necessary.
  • Provide KPI and reports both externally and internally where required
  • Resolve Credit Management Queries where necessary.
  • General Day to Day administrative duties.

What we can offer you

  • A role in a successful, dynamic company
  • A chance to work in a busy international business environment
  • Be a part of a strong team of performance driven colleagues
  • Competitive salary
  • Great future career prospects for advancement
  • A professional working environment
  • Potential yearly bonus based on company result and attendance
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