Customer Service Administrator

Zoek Pin St Albans - This Area Only

£21000 - £22000/annum benefits

Permanent (Full time)

Posted 6 days ago

Are you looking to join a friendly team within a professional organisation?

Do you have previous experience in a Customer Support role?

Osborne Appointments are recruiting for a Customer Service Administrator to join our client based in St Albans on a permanent basis.

Job Details:

Full Time
£21,000 - £22,000 depending on experience

Main duties:

Processing Customer Orders into bespoke database (20 – 30 per day)
Contacting customers to resolve any issues, or to ensure accurate information about their order
Handling customer queries or complaints over phone or email
Organising collections & deliveries
Coordinating with internal departments, including Sales, Despatch and Accounts
Scanning & filing orders
Providing general administrative support

Key skills & experience

Previous experience in a Customer Service role, with desire to progress
Desire to achieve high standards
Strong IT skills, including Microsoft Office
Outstanding communication skills, written and verbal
High attention to detail and comfortable working with numbers
Confidence – speaking on the phone, asking questions to get the results

If you are interested in this opportunity, please apply today.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office).

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website

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