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Lifestyle Coordinator (Sales Advisor) Retirement Living

Scarborough, North Yorkshire

£10000 - £13000 per annum


We are recruiting for a Lifestyle Coordinator to be based in Scarborough. This is a permanent parttime role working 3 days per week but you will need to be flexible to cover annual leave, absence and any additional hours required by company and the work pattern will include one weekend a month. On offer is a competitive salary and benefits package.

Main Responsibilities/Duties Include:

  • Provide customers with all of the information they need to make an informed decision to buy a home
  • Support our customers to choose choice items and optional extras
  • Demonstrate the show home and use point of sales materials to inform customers about their new home
  • Follow various support systems and methodologies that will support customers and inform senior management about key data
  • Use the telephone, social media and sales literature as sales tools to support the sales process
  • Work in support of the Sales Manager, to follow up social media and Rightmove move enquiries
  • Work as a team with the construction team, to support the needs of our customers
  • Assist our Sales Manager to progress customers through the conveyancing process
  • Manage data protection of files and customer details, complying with the most recent Data Protection act
  • Maintain all brand guidelines
  • Working in liaison with the Sales and Marketing Director, to undertake market research and provide monthly competitor analysis
  • Review stock levels of point of sales materials eg brochures, leaflets, reservation forms
  • Maintain accurate records and input data on to our software system to manage customer support
  • Arrange familiarisation visits for our customers and manage the hand over process
  • Ensure that the site team are provided with information about colour choices and optional extras, checking plots under construction to ensure the correct items are being built in to the home
  • Follow all processes and procedures set out by the sales manager to support our customers
  • Update our Sales Manager with accurate and true visitor figures
  • Collate information to support the sales manager to issue a sales report
  • Be proactive and supportive to our Sales Manager at suggesting new marketing initiatives
  • Meet sales targets
  • Provide excellent levels of customer service provision in support of our customer
  • Work as a team

Required Qualifications, Skills or Experience:

  • Good Microsoft office suite skills
  • Experience of the construction process
  • Experience in New Build
  • Experience and knowledge of the conveyancing process
  • Excellent customer service skills
  • Local knowledge is highly desirable
  • First Aid at Work
  • Current and valid CSCS
  • Able to work as part of a high performing, high energy team
  • Able to liaise with different teams across the business to resolve problems
  • Accurate and tenacious keen to notice details that will enable the Executive Directors and team to present their ideas and documents effectively
  • Caring and empathetic

Linsco is acting as an Employment Agency in relation to this vacancy.

Posted 27 days ago

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