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2nd Line Support Engineer

Bristol England

£25k - 29k per year


Role- 2nd Line Support Engineer

Location- Bristol

Term- Permanent

Salary- £25,000- £29,000 per annum (Depending on experience)

I am looking for a 2nd Line Support Engineer to join a well established, IT company based on the outskirts of Bristol. This is a great opportunity for a 2nd Line Support Engineer to become a part of an exciting company who can offer career progression and training. As the 2nd Line Support Engineer, you will deal with any 2nd line issues relating to hardware, software some networks, remote and deskside. If you have previous experience as a 2nd Line Support Engineer, have a passion for IT and want continuous career development, I would love to hear from you!

The 2nd Line Support Engineer will have some of the following attributes:

  • Full UK driving licence
  • Previous experience providing IT Support on a similar level
  • Active Directory exposer
  • Office 365 and Exchange
  • Experience supporting Windows Operating Systems and Windows Servers
  • Strong knowledge of IT hardware- Printers, laptops, desktops
  • A good understanding of networks would be beneficial- Switches, Routers, Firewalls, LAN, WAN
  • Experience troubleshooting to resolve issues

As the 2nd Line Support Engineer your main duties will include:

  • Deal with issues remotely from the head office and travel to client sites when needed, dealing with issues deskside
  • Assist with IT projects
  • Asist with monitoring networks
  • Set up and support user accounts through Active Directory
  • Roll out and configure computer hardware and software
  • Troubleshoot to resolve issues
  • Log all issues and escalate when necessary

As the 2nd Line Support Engineer your benefits will include:

  • Up to £29,000 salary depending on experience
  • Strong holiday package
  • Great office space with chillout/games room
  • Company mobile and laptop
  • Overtime offered
  • Gain new IT Certifications
  • Exposure to new technologies
  • Work alongside some of the best!
  • Progression and training opportunities offered

If you are interested in this 2nd Line Support Engineer position based in Bristol, please apply with an up to date CV to #########

Posted 32 days ago

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