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Technical Support Engineer

Bournemouth, Dorset, England

£18,000- £23,000 DOE

Permanent

Technical Support Engineer

£18,000 - £23,000 DOE

About the Company:

As an ambitious and rapidly growing technology company in the Bournemouth area, we now need a motivated and dynamic individual to join our busy Service Desk team. You'll need to have a real enthusiasm for technology, a talent for problem solving and excellent communication skills, even when the pressure is on!

Working within a supportive team, you'll help deliver outstanding technical support to a variety of UK based businesses. As the main point of contact for customers, this is your chance to join the fast-paced world of business technology and make a real difference by providing the very best technological solutions.

We're committed to providing ongoing training and development opportunities to make sure you have all the tools you'll need to thrive and succeed. You'll spend time working in our NOC to develop your networking skills and receive support for additional accreditations such as CCNA, CCNP and UC manufacturer training.

The Technical Support Engineer R ole:

  • Delivering a high level of customer service and technical support
  • Resolving incidents or service requests efficiently to maintain our outstanding rectification times
  • Working closely with colleagues to coordinate our engineering teams
  • Testing equipment and configuring customer requirements

Technical Support Engineer Requirements:

  • Excellent communication and listening skills
  • A quick learner with a thirst for knowledge and an enthusiasm for technology
  • The ability to prioritise and manage a busy workload
  • Graduates welcome, although our main focus is on potential and positive attitude

Technical Support Engineer Benefits:

We're thorough in our search for the right people and are proud to give every new team member a fantastic range of benefits. You'll receive:

  • Up to 33 days holiday including Bank Holidays
  • Company Pension Scheme, Income Protection and Cycle to Work Scheme
  • Modern office spaces, free parking and recreational facilities

If you want to kick-start your career in business technology and think that you are suitable for this Technical Support Engineer role, apply now!

Posted 23 days ago

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