Customer Service Assistant

Zoek Pin Chelmsford, Essex, England

0.0000

Temporary (Full time)

Posted 11 days ago

Customer Service Assistant

£21k - £22k per annum & Company bonus

Chelmsford

Full Time/Temp to Perm

Job Purpose

This is primarily a customer focused role with some other tasks included to develop knowledge of the business and market. Day to day tasks will include processing orders through our CRM system, sourcing stock, dealing with incoming customer enquiries, pricing and competition analysis amongst others.

Key Responsibilities

  • Ensuring the company websites are maintained by working closely with marketing.
  • Meet or exceed Service level agreements set by management.
  • Processing new incoming enquiries.
  • Liaise with internal departments to facilitate the above. This will include Marketing, Operations and Finance.
  • Adhere to the Companies' requirements for maintaining CRM and other systems.

Background and Skill

  • Good attention to detail
  • Confident phone manner
  • Strong attention to detail
  • Ability to perform in a busy environment
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