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Call Handler

Rickmansworth, Hertfordshire

Up to £22000 per annum

Contract

Call Handling Role 3 month contract

£22,000 pro rata

Based in Rickmansworth

Tate are currently recruiting for a hugely successful, fast paced and dynamic head office based in Rickmansworth. The purpose of the role is to take a high volume of calls and take detailed information to pass onto the relevant team to deal with.

The role will include:

  • Taking a high volume of calls from Customers
  • Taking initial information from query and passing through to relevant person or department via email
  • Update the in house system accuracy and detail is very important!
  • Manage customers expectations
  • Making outbound calls to Customers with an update from other teams

The right person for this role:

  • Able to commit to 3 months (potential progression to longer term role)
  • Call handling experience is required
  • Experience working with databases
  • Clear communication skills by phone and email
  • Able to talk and type at the same time
  • Highly organised
  • Works well under pressure

Tate is acting as an Employment Business in relation to this vacancy.

Posted 30 days ago

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