Installation Officer | Zoek
£18 per hour
Contract (Full time)
Akton Recruitment currently has an exciting opportunity for someone with Security Installation Experience as well as experience working on community helplines to join the team within a local authority team in London.
To demonstrate and install community alarms and telecare equipment which enables Careline Telecare to provide a high quality, cost effective social alarm response service to elderly, disabled and otherwise vulnerable customers in the community providing routine and emergency support on a 24/7 basis ensuring we deliver a service that promotes the dignity and wellbeing of customers. To show a can do attitude and have the ability to install all levels of telecare sensors including epilepsy sensors, property exit sensors and a number of higher level sensors as well as the normal basic installations. As the need for telecare grows there is an expectation that Careline will be capable of meeting this need. To assess the customer’s needs and determine the appropriate telecare solution on an individual basis often under difficult circumstances, taking customer’s needs & capabilities into consideration. Determine the most appropriate solutions for telecare to be installed into group housing, care homes etc in such a way that does not to invalidate their CQC registration requirements. Example outcomes or objectives that this role will deliver: To demonstrate and install alarm equipment and various additional triggers. To program and test all social alarm units and telecare sensors as required. To explain and install in customer’s homes, ensuring risk assessments are carried out as necessary and that all H&S and manufacturers guidelines are met. To retrieve equipment that is no longer required. To register new customers onto the Careline Telecare system. To install alarm equipment and various additional triggers, to program and test all social alarm units and telecare sensors as required in a co. This requires being conversant with all peripheral equipment and be able to rectify problems and replace defective units. To explain and install in customer’s homes, ensuring risk assessments are carried out as necessary and that all H&S and manufacturers guidelines are met. To retrieve equipment that is no longer required, prepare for return to suppliers, operating local stock control procedures. To provide a proactive review and signposting service primarily to dispersed customers reviewing their living situation, ensuring the information Careline Telecare holds is accurate and up to date enabling the service to be provided in a safe and effective manner. Where necessary and in consultation with the customer, signposting them to other agencies as appropriate, providing written reports as required, collecting financial information to enable a prompt billing system to be put into place. To be responsible for the appropriate use of keys to all properties with consistent regard to security procedures. To demonstrate the use and functions of all equipment to Council staff, Health and Social Care Professionals and other interested parties and to participate in training in order to ensure knowledge of new equipment. To implement the Council’s Equalities Policy and to incorporate this in all elements of the work. To assist with all aspects of Health and Safety regulations and Council policy, including risk assessments within the service. To assist Careline Telecare officers to respond to calls from customers in accordance with agreed procedures/TSA Code of Practice, assessing the nature of the call, prioritising the level of urgency, liaising as necessary with emergency services, health and social care professionals, families and other agencies. To provide emergency assistance, first aid, personal care and safer transfer and assisting techniques to customers in need. To undertake any other duties and responsibilities as may be required to reflect the Evolving nature of the service. To provide training and support to team colleagues on telecare sensors to ensure that they can respond appropriately to any concerns, or malfunctions raised with the equipment by Careline Telecare.
Posted 37 days ago