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Customer Service Agent

Edinburgh

Up to £18750.00 per annum + Excellent Benefits Package

Permanent

Looking for some worklife balance? Day time shifts and no weekends? Up to £400 in bonus every quarter and a benefits scheme to rival most businesses?

I am currently recruiting for my clients next intake which starts at the beginning of September.

If providing worldclass customer service is high on your agenda then dont just sit back and think of what could be, we would love to hear from you today.

I am working with a global leader in the provision of insurance and pensions. With a wellestablished and extremely credible position in the market, they see people as their only true investment. If you work hard, you will absolutely reap the rewards of a flexible benefits package to suite your lifestyle. This includes:

  • Private medical and dental insurance
  • Taxfree childcare
  • Impressive car purchase scheme
  • Public transport season ticket loans
  • Numerous retail discounts
  • Virtual GP appointments you need never wait for a doctors appointment again!

This Customer Service Representative job

Youll be taking inbound calls, resolving queries, updating accounts and generally ensuring that everyone who comes into contact with my client has a positive and worthwhile experience.

Youll be key to ensuring customers are armed with all of the information they need to make the right decision regarding their pension.

To mix things up a bit, you may also be asked to respond to emails or postal queries.

We couldnt resist telling you about the day time and weekday shifts at the start, but to clarify, youll be expected to work a 37.5 hour week between 8am and 6pm.

What youll need:

Experience in customer service is a must, whether that be from a call centre, retail or hospitality.

If you have previously worked in financial services, then all the better. However this isnt essential as youll be given all the training you need before you take your first call.

Given the nature of the enquiries youll be dealing with, you must have strong attention to detail and be able to communicate effectively.

As with all Financial Services organisations, you will need to be able to pass a credit check and a criminal record check. We are working towards start dates in September, so apply today so you dont miss out.

We guarantee you wont look back.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Posted 7 days ago

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