Enforcement Manager

Zoek Pin Stratford, Greater London, England

£80000 - £110000/annum

Permanent (Full time)

Posted 5 days ago

We are currently recruiting for an Enforcement Manager. This is an exciting opportunity to lead the PSR's Enforcement team (working alongside another manager/technical specialist). The PSR's enforcement work makes an important and significant contribution to the way the PSR meets its objectives, in line with its Strategy.

The Enforcement team conducts regulatory investigations into a range of matters such as compliance with the Interchange Fee Regulation, access obligations and compliance with Directions issued by the PSR. The types of firms that the PSR could take action against range from schemes, acquirors, retail banks to infrastructure providers. The team takes cases through to settlement agreements, presents cases to the Enforcement Decisions Committee (EDC), and manages appeals of EDC cases. It is also involved in policy work, determining the PSR's guidance on penalties and investigatory procedures. The team may, from time to time be involved with other subject areas of the PSR.

The manager is a member of the PSR's Extended Leadership Team (ELT). The role reports to the General Counsel and Head of Regulatory and Competition Enforcement and is part of the management team of the broader Legal division. The role also involves collaboration and joint working with other divisions of the PSR (Policy, Strategy, Analysis and Monitoring and Operations).

The focus of this role is the leadership of the PSR Enforcement team and the effective and efficient management of regulatory enforcement cases.

You will be accountable

for the progress of investigations etc. at pace, using resources efficiently.
for setting strategy for and managing regulatory enforcement cases
for the quality of investigations and conduct of the cases
developing enforcement capability and knowledge within the PSR (lawyers and non-lawyers) You will

demonstrate professional excellence
manage, support and mentor PSR Enforcement team members working across the cases and projects and contribute to the development of best practice through training and coaching
engage with key stakeholders including the Enforcement Decisions Committee (EDC) and FCA Enforcement team, and external stakeholders
form a highly effective working relationship with other Managers and Technical Specialists contributing to robust and successful outcomes of the PSR's work programme
maintain oversight of developments in regulatory enforcement in the UK and utilise these in the PSR's work
support the Head of Enforcement, deputising for her where necessary (for example at PSR Executive Committee (ExCo) and Senior Management meetings))
contribute pro-actively to developing and sharing of legal know-how and best practice across the PSR About you

We're a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.

As a minimum, you will need to be able to demonstrate:

Demonstrated capability and experience of setting strategy for and managing regulatory enforcement cases, contentious matters and leading case work involving regulatory and public law
Experience of leading, managing, motivating and developing staff - providing the right mix of delegation and support both for the team and cross-organisationally
Experience of providing oversight, advice and guidance on regulatory enforcement cases
Experience of designing processes and policies appropriate for the organisation Essential

Gravitas, credibility and proven track-record of working at a senior level, leading investigations and conducting case work through to a successful conclusion
A proven ability to inspire respect, providing advice and guidance for colleagues and stakeholders at all levels
A demonstrable ability to manage, motivate and develop staff to meet organisational objectives through delegation, support and coaching to develop both the team and organisational capability
A pro-active working style with the focus on achievement and identification of priority work
Ability to communicate clearly in writing and verbally at every level of the organisation
Strong analytical skills
Ability to develop innovative solutions in areas with limited precedents
Ability to shape and drive the strategic direction of the PSR as part of the management team and to develop the resourcing, role and well-being of the team
Ability to work cohesively with other teams across the PSR and deploy effective resource to contribute towards the delivery of timely and accurate outcomes, in line with the PSR's objectives It would be useful to have:

Experience of economic regulation, financial regulation or payments law
Experience of setting direction that is supportive of strategic targets
Experience of supporting the efficient running of an organisation through effective planning of resources and with a focus on providing value for money About the PSR

How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.

Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive innovation. This helps to deliver new products, find new ways to protect people from harm, and deliver services that give people and businesses more choice and control about how to pay and be paid.

We need the technology, the rules governing the use of these systems and the markets they support to all work well. This is where the PSR plays an important role - we are the economic regulator of, and competition authority for, those systems. We protect people and businesses and promote competition and innovation in these systems and the markets that they support.

The PSR is an independent economic regulator led by Managing Director, Chris Hemsley. We are directly accountable to Parliament and funded by the payments industry. We work closely with other regulators involved in this sector, notably the Financial Conduct Authority, the Bank of England and the Competition and Markets Authority. Operationally we are an independent subsidiary of the Financial Conduct Authority.

The PSR's values & diversity

In order to represent the people and organisations that we serve, we are committed to building and sustaining a diverse and inclusive workplace. Our commitment includes disability, ethnicity, LGBT and gender identity through to mental health and social mobility issues.

We are proud signatories of the , we hold the accreditation from Carers UK and we signed the in June 2020.

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Useful information

This role is graded as Manager, L&F D
The salary range will be approximately 80,000 to 110,000 GBP plus a competitive and non-contributory pension
Applications for this role close on 12th September

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