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Retention Agents (Swedish, Spanish, Italian, Portuguese, German, Russian)

Limassol

Permanent

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Retention Agents We are seeking for self-motivated Retention Agents (fluent in any of below mentioned languages) to become part of a dynamic team.   Main responsibilities: •      Regular contact with our existing clients •      Ensure the highest level of Customer Service •      Maintain and update our CRM •      Work with clients to engage in FX opportunities •      Follow up on any client matters •      Relationship management •      Liaising with relevant teams to ensure qualityservice delivery •      Regularly report to management               •      Retain existing clients Main requirements:  •      Demonstrated work experience in Client Retentionand Forex Sales •      Fluency in English both verbal and written               •      Fluency in any of the following languages: Russian or German or Spanish or Portuguese or Italian or Swedish  •      Fluency in any other language will be consideredan advantage •      Proficiency in MS Office  •      Excellent communications skills              •      Strong organizational and time-management skills  What we offer: •      Competitive remuneration package (base pluscommission) •      Private medical insurance               •      A contemporary work environment

Additional information: •      Reporting to: Retention Team Leader/RetentionManager •      Reporting to the position: None        •      Working hours: 12:00 21:00 

Posted 34 days ago

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