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Reservations Specialist

Ellesmere Port, Cheshire, England

£17k - 20k per year

Permanent (Full time)

Charterhouse Recruitment are recruiting a Group Specialist, to offer a service for groups of 10 or passengers to travel organisations or direct consumers, either via telephone, internet or email which will help drive sales, hit budgets and deliver profits.

Located close to a range of amenities and public transport links, our award-winning Clients modern offices come with secure on-site parking and state of the art facilities including a Café and onsite gym.

The department operates between the hours of 8am and 7pm Monday to Friday and 9am - 3pm on a Saturday. The chosen Candidate will agree working hours with management and will cover 1 Saturday in 4.


  • Use GDS to; check availability, price flight itineraries, make bookings
  • Monitor and action all email and telephone requests for bookings
  • Update all transactions accurately into the database
  • Follow up quotes by telephone or email
  • Be aware of and work towards sales targets
  • Ensure payments are received from Clients in good time to meet deadlines

It would be advantageous if the chosen Candidate has experience of working within the travel industry, with knowledge of a GDS.

Required skills;

  • Be committed, enthusiastic and supportive
  • Deliver an efficient and professional service at all times
  • Excellent problem-solving skills
  • Time management and organisational skills

Our Client provides a fantastic working environment, ideal for Candidates looking to develop and grow their existing skill set.


  • Excellent holiday package - up to 33 days holiday (inc bank holidays)
  • Social events throughout the year
  • Modern state of the art offices, including a chill out area with a cyber café
  • Free bar Fridays - complimentary drink or two on a Friday at their on-site bar
  • Competitive salary, with regular pay reviews and annual bonus scheme
  • Generous pension scheme
  • Family benefits

If you have the skills and experience our Client is looking for, please send your CV over with a covering letter to Charterhouse Recruitment North West.

Posted 14 days ago

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