Mechanical Field Service Engineer - Oxford
Oxford, Oxfordshire, England
£33000 - £35000/annum
Permanent (Full time)
A leader in the fuel management sector is seeking a Mechanical Field Service Engineer to manage the day-to-day communication and activities of their customer base, attend sites, and complete certified mechanical inspections, PPM tasks and remedial work. It is essential the Mechanical Field Service Engineer will have a NVQ level 3 in Engineering Maintenance or equivalent, be able to work at heights and confined spaces, and have a clean and current driving licence.
Applications from ex-military personnel are strongly encouraged.
Provide first point of contact for all customers who require service, technical support, risk assessments and method statements preparation/ proposal of possible new opportunities for further work.
Update at least on a weekly basis the schedule for themselves and technicians assigned to them, including over time approval, holidays, sickness time and send to the Service Manager, on a weekly basis.
Ensure all relevant paperwork is returned to the office, including work sheets and reports within a timely manner.
Provide purchasing of all necessary PPE, tools and equipment required to undertake any given contract or project and manage this to work within the contract budget.
Provide regular feedback to customers including all potential business opportunities to the Sales team or Service Manager.
Undergo audits and site inspections to improve standards at all times.
Liaise with Service Manager on sub-contractor selection and approval, timescales and parts costs.
Manage health and safety issues of clients, colleagues, and subcontractors, and liaise with the health and safety team.
Ensure strict confidentiality is observed, when dealing with client and staffing information.
Investigate and report to the Service Manager any breach of company policy by those Service Technicians responsible.
Willing to undertake any other work in any other areas or activities of the business as required.
Knowledge, skills and qualifications required:
NVQ Level 3 Engineering Maintenance or equivalent
Previous 3 to 5 years of proven work experience in an engineering environment, with MOD MTFI experience and tank inspection maintenance
Working at height and be able to work to confined spaces
Have clean and current driving licence
Good IT skills including Microsoft Office
Excellent organisation and interpersonal skills
Excellent customer service
Able to recognise business opportunities
Willingness to travel inside and outside the UK to client sites
Willingness to work overtime as required ensuring business needs are met
Willingness to training to enhance both technical and personal skills.
Have CompEx 11 Mechanical in Hazardous Areas
Double & Single skin Pipework fitting, valves, tank Gauging knowledge
Have OFTEC 600A – Tank installation and Maintenance
Pumptronics, Tokheim, Gilbraco & Wayne pump dispenser experience
£30,000 - £35,000 DOE
Overtime; time and a half, double for weekend work
Van with fuel card
Phone and laptop
Further to be discussed at interview
Professional training opportunities