Operations Manager

Zoek Pin Nantwich, Cheshire East, England


Permanent (Full time)

Posted 16 days ago

Operations Manager

Nantwich is our head office, supporting people engaged in business development, administration and business support functions. 2020/21 has been a challenging but successful period for ROI but has seen considerably growth across all business functions. As a result, we seek an experienced Operations Manager to drive the delivery of service levels across a range of accounts through 1st line management.
The role is based from our Nantwich Office. During COVID-19, the position is home-based but it will be beneficial to live within close proximity to the office.

Operations Manager Responsibilities:

  • Managing the output of the staff to hit sales targets agreed with clients through first line Team Managers
  • Working with clients and Account Managers to identify issues and opportunities for service improvements
  • Resource planning and forecasting
  • Working across departments (. IT) to ensure that the teams are given the correct tools to perform their tasks to the highest standard
  • Supporting sales and the Account Director with bids, tenders and proposals.

Operations Manager Requirements:

  • Experience of working in a service-led, outsourced environment
  • Proficient with CRM systems ., Sage, SalesForce
  • Experience in resource planning
  • Analytical with strong attention to detail
  • Demonstrable leadership experience / skills
  • Previous experience of Automotive/Fleet environment (desirable)

About Return on Investment (ROI):

Return on Investment is an award winning, sales support agency based in Nantwich. We have staff across our 5 locations. Our head office is based in Nantwich, although all of our staff are currently working remotely during the COVID-19 pandemic.

ROI works with key automotive clients and specialises in providing business to business sales support across the UK and Europe. We work with a number of major businesses including, but not limited to: KIA, PSA Groupe, Jaguar Land Rover, Volkswagen Group, FCA Group and BMW.

Location: Nantwich

Contract Type: Permanent

Hours: Full Time, hours per week

Salary: Up to £50,000

Benefits: £500 health allowance, Health Shield, Private Medical, your birthday off plus much more

You may have experience of the following: Operations Manager, Head of Operations, Waste Management, Project Manager, Project Management, Programme Manager, Programme Management, Plant Manager, Shift Manager, Site Manager, etc.

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