Forensic Casework Manager

Zoek Pin Wantage, Oxfordshire, England

£20k - 22k per year

Permanent (Full time)

Posted 42 days ago

Forensic Casework Manager

An exciting position has become available for a full-time Forensic Casework Manager who will be office based in Wantage, Oxfordshire. The successful candidate will earn £20,000-£22,000 per annum, plus benefits.

You must be able to pass a SC/NVVP3 security clearance check and have the right to work in the UK.

Essential Requirements

  • Customer relationship management and an approach to always delivering customer service excellence.
  • Communication - it is essential to have a very high standard of verbal, telephone and written communication skills.
  • Display patience, efficiency, determination, attention to detail and integrity at all times.
  • Demonstrate ownership of issues, able to offer resolutions and problem solving.
  • Good knowledge and experience of working with Microsoft Office.
  • Highly flexible with the ability to change priorities rapidly and efficiently at short notice
  • A team player who can also manage own workload and time management.

Desired Requirements

  • Experience of a scientific, legal or Police administration background
  • Experience of CRM system

Role Responsibilities

  • Taking inbound enquiries from legal professionals for expert witness reports.
  • Ensuring that their requirements and expectations are fully understood and met within all deadlines.
  • Meticulous and accurate data entry within the Company CRM system, in a timely manner in accordance with individual and team KPI's.
  • Supporting case delivery, . covering additional areas of expertise/work requirements.
  • Managing and maintaining the agreed financial margins and producing appropriately costed quotations, ensuring pricing is individualised and specific to customer's needs.
  • Reviewing and quality checking expert reports in line with our quality standards and original instruction from the legal team.


  • Training will be provided as part of this role.


Our client is of the UK's leading providers of Forensic Science Services to the criminal justice system, with over 30 years in the industry.

Why should you apply?

  • The chance to join a well-established company
  • Flexible Working
  • Healthcare Benefits
  • Company Pension
  • Life Insurance

If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Forensic Casework Manager, Data Entry, Forensic Science, Administration, Microsoft Office, KPI's, CRM System, Quality Checking, Police Administration

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