Automotive Service Consultant - Derby | Zoek UK
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Automotive Service Consultant
Salary and Bonus to be discussed at interview
Permanent (Full time)
Our very successful Derby site have a new and exciting opportunity for a Service Consultant to join their team!
If you have . . .
- A passion for delivering exceptional customer service
- A friendly and confident attitude
- A team player mentality
Then you may be who we're looking for!
**What Will You Be Doing?
As a Pentagon Service Consultant, you will be the first point of contact for customers visiting our De...
Your main focus will be:
- Meeting & greeting customers both face to face and over the telephone.
- Achieving pre-defined targets for upselling various Aftersales products & services
- Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.
- Working well as an integral part of the team alongside the Workshop, Management and other colleagues.
Who Are We Looking for?
The ideal applicant will have:
- Previous experience working in a customer facing role including in a reception based role.
- An ability to provide an excellent level of customer service.
- Excellent communication skills both written and verbal.
- An organised and methodical approach to their workload
- A positive, can do attitude and strong team player mentality.
- Good rapport building skills.
- A results focused mentality.**
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