Customer Service Advisor

Zoek Pin Rutherglen, South Lanarkshire, Scotland

£17885 - £20000 Per Annum Plus Bonus

Permanent (Full time)

Posted 23 days ago

About us

TECHNICAL SUPPORT / BILLINGS ENQUIRIES

EXCELLENT PROGRESSION OPPORTUNITIES

No previous technical support or billings experience is required!

Customer Service Advisors based in Rutherglen. We are looking for experienced Customer Service Advisors to join the billings and technical support team. You will be responsible for handling inbound calls from existing customers on behalf of a broadband and mobile phone company.

Full training will be provided so no previous call centre experience is necessary but successful candidates will have a background in customer service and will be able to build rapport with customers.

Job type:

  • Handling inbound calls from existing customers.
  • Delivering excellent customer service.
  • Taking ownership of each call to find the solution for the customer.

Benefits:

  • Starting salary £17,885 rising to £20,000
  • Additional quarterly and yearly bonus opportunity
  • Excellent progression opportunities
  • Monday – Friday (only work 1 in every 5 Saturdays)
  • Free on site parking
  • 33 days annual leave

Job Types: Full-time, Permanent

Salary: £17,885 rising to £20,000

Additional pay:

  • Bonus opportunity
  • Referral scheme
  • Performance bonus

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Monday to Friday

Work remotely:

  • No
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