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EUC Engineer


£29000 - £35000 per annum + excellent benefits


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End User Computing Engineer

Closing date: Midnight 12th May 2019

Interviews: Week of 13th May 2019

Contract: Permanent

Salary: £29,000 £35,000

Here at Cancer Research UK, our End User Computing team is in the process of bringing back in house all of our end user support services back in house from an outsourced provider. A new role has been created for an End User Computing Engineer who is passionate about service delivery and keen to move into a product management environment to join the team on a permanent basis.

We have fantastic technology professionals across all our tech teams, who are not only fantastic at what they do, but are also passionate about our main aim of beating cancer sooner. Are you ready to join us?

What will I be doing?

Our EUC Engineers have excellent people skills and are comfortable in both telephone and client facing service delivery ensuring a best in class end user computing experience.

Investment in technology and the future of work is a key part of ensuing Cancer Research is able seen as leaders in technology service solutions.

The End User Computing Engineer, will be responsible for...

Contribute to ensuring our support services are fit for purpose and have continuous improvement as standard. Supporting and ensuring that EUC services are delivered as a product and that end user needs are fed in to the product backlog. Assisting the continuous improvement of the services and products within the EUC team (i.e. Windows, Asus laptops, Citrix, meeting room solutions). Supporting multiple platforms including desktops, laptops, mobile devices, and conferencing equipment.

What are we looking for?

To join us in this role, were looking for the following experience: (please take a look at the candidate packs for more information):

Proficiency in support of Office 365 Proven knowledge of Windows 10, SSCM, Intune, AppV, XenApp, Browsers and Adobe Creative Cloud. Good understanding of concepts such as WAN, LAN, Servers, Intranet, Internet, TCP/IP, Virtual Desktop Infrastructure Good understanding of both Windows and Mac operating systems Experience of working in a customerfocused environment

Whats in it for me?

We want to continue to build a culture of support, creativity and learning within the dev team. Iteration and flexibility are key, and youll have all the autonomy you need to do your best work. Every step we make towards beating cancer relies on every pound, every hour and every person, and we need incredible technology professionals to find new and exciting ways of supporting our supporters on their journey to help us raise money. We have a solid history within our tech teams of encouraging movement across the charity to help you grow, both personally and professionally.

In addition, youll get:

25 days annual leave a year plus public holidays An incredible strong tech stack Competitive pension scheme A brilliant learning and development environment A range of generous rewards and benefits via our Rewards platform

If this describes you, you can enjoy a phenomenal career with us as, together, we bring forward the day when all cancers are cured.

For more detailed information, please see the candidate packs click the following link:


At CRUK we value diversity and were committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.

Please note, from October 2019, our head office will be relocating from Islington to a new office space in Stratford, close to the Olympic Park.

Posted 51 days ago

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