German speaking Customer Service Representative

Zoek Pin Nottingham, England

£21000/annum excellent benefits

Permanent (Full time)

Recently Posted

German speaking Customer Service Representative
Located in Nottingham city centre, our client, a globally recognised brand, has an immediate requirement for a German speaking Customer Service Representative.
This is a great opportunity for a commercially minded, native-level German speaker to take on a busy and varied customer service / account management role.
As a German speaking Customer Service Representative your duties will involve:
* Order management and deliveries
* Following up claims and returns
* Building strong relationships with an assigned portfolio of customers / key accounts
* Dealing promptly and efficiently with enquiries from customers and the sales force
* Evaluating process improvement to impact positively on the customer experience
* Authorising returns and credit notes
* Highlighting any errors/problems and identifying suggestions and solutions
Suit upbeat, confident, team player with strong communication, customer service and admin skills / experience looking to join a dynamic organisation located close to Nottingham city centre.
NB Applications are now welcome from any person living in the UK who wish to work from home 100% of the time.
You must possess great Excel skills and be an analytical thinker who likes to solve problems and get to the root of an issue.
Fluent, native-level German and English essential.
Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately, due to the high volume of response we receive we are unable to provide individual feedback to applications that haven't reached the shortlist - we do however wish you all the best in your search for a new job

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