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Service Advisor

Zoek Pin Huntingdon, Cambridgeshire, England

Permanent (Full time)

Customer Service Advisor - Huntingdon

Are you a Customer Service Champion?
Do you know what good customer service looks like?

If you answered yes to both of these questions we want to hear from you!

About Our Client
My client is a prestige main dealer based in Huntingdon.

Job Description
Motor industry Service Advisor. The job will entail supplying order numbers, chasing order numbers, booking in vehicles, updating customers, invoicing, tele sales, face to face sales, MOT bookings, initial diagnosis, communicating with the workshop, maximize department profitability, provide customers with a friendly and professional service, discuss their requirements and act accordingly. Overall smooth efficient running of service department. While taking full responsibility for the customers journey while their vehicles are on site.

The Successful Applicant
• Proven experience of car / commercial vehicle repairs & maintenance desirable
Proven experience in customer facing roles, essential
• The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes.
• Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor.
• All works must be accurate and consistent adhering to all processes and procedures.

What's on Offer
Pay rate: £21,000 per annum, plus bonus OTE £26,000
Hours of Work:
Monday to Friday (Rota) 07:30-17:30 or 8:00 18:00
Saturday 08:30-16:00

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