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Council Tax Officer

Zoek Pin City of London - This Area Only

£20.00/hour

Contract (Full time)

Recently Posted

Council Tax Officer

Akton Recruitment has an opening for a Council Tax Officer

The Role
Your key duties within the role will include the following:
To process Council Tax and Non Domestic Rate debt making a decision on the appropriate course of action in relation to the debt taking into account the individual circumstances of the debtor.
Process Housing Benefit Overpayments and Sundry Debts making a decision on the appropriate course of action in relation to the debt taking into account the individual circumstances of the debtor.
Process Housing Income debt from the issue of reminder (or equivalent notice) up to Notice Seeking Possession making a decision on the appropriate course of action in relation to the debt taking into account the individual circumstances of the debtor.
Process and monitor arrangements, attachments to benefits and attachments to earnings taking the appropriate action where necessary.
Assist the Revenues Team Leader - Recovery and Revenues Service Manager in establishing and implementing procedures, standards, targets and new initiatives.
To take the necessary action to trace debtors that have left with no forwarding address and update accounts as appropriate. Where necessary arrange for any write off action to be processed.
Refer cases to enforcement agent/debt collection agent as required.
To carry out the appropriate checks and make referrals as necessary with regard to cases that will be sent to enforcement or collection agents.
Manage the effective workflow of cases returned from the Enforcement/Collection Agents to determine the most appropriate course of action including pre court work.
Deal with enquiries at both the counter and on the telephone as required and undertake private interviews at the Council offices and Courts as necessary

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