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Money Advice Officer

Zoek Pin West Midlands - This Area Only

£26174 - £26983/annum + possible progression to £30,820

Permanent (Full time)

Posted 7 days ago

Money Advice Officer

Location: Birmingham

Salary: £26,174 - £26,983 with possible progression to £30,820 per annum

Closing date: 26th May 2021

Basis: Full Time

Hours: 37

Work pattern: Monday to Friday

Type: Permanent

Our client are brave, they are ambitious, they are honest!

Our client owns and manages 30,000 homes across the West Midlands, including diverse communities from urban tower blocks to rural villages and towns; but they provide more than housing – their homes are a foundation for life.

They are proud to be an organisation which deals directly with the consequences of their housing crisis by providing homes for people who can’t access them on the market.

They are a not-for-profit organisation and a registered charity. All the money they make goes back into improving their homes and services and building new homes so that they can help more people.

Working for our client not only offers you the chance to work for an award-winning, big-hitting organisation in the West Midlands, it gives you the opportunity to work for an organisation with a heart and a clear social purpose.

It doesn’t matter which function you work in, being part of their team will give you the chance to play your own part in making a very real difference to people’s lives.

To join them you will have the ability to take ownership and responsibility for delivering a consistently high level of service within your team and across the business as a whole. You’ll be positive, optimistic and solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to customers and colleagues.

They are looking for a self-motivated Money Advice Officer to support the provision of a high-quality income management service. This will include providing support, advice, and guidance to their customers. Advising customers on income maximisation, budgeting, and financial capability skills. This role will be working with customers in and around Birmingham.

The successful individual will have relevant experience of working in a social housing, statutory or voluntary sector environment in a similar or related role, and knowledge of current best practice in financial inclusion, money advice and financial capability. You will also have experience of dealing with vulnerable customers and working within a busy customer service environment.

To be successful you will need to have excellent communication and IT skills, with the ability to proficiently use computer databases.

So, if you think you have the technical know-how and can demonstrate the people skills they’re looking for, they really want to hear from you.

Our client are committed to protecting people’s health, wellbeing and human rights. They adopt a proactive approach to safeguarding and do everything they can to make sure all individuals accessing their services can do so without fear of harm, abuse or neglect. They have policies and procedures in place to try to make sure the people they support are protected from harm and as part of their recruitment process they carry out robust safeguarding checks.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Closing Date: 26th May 2021

Interview date: 7th June 2021

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